Monday, January 26, 2009

hhgregg to Provide Assurance to Circuit City Customers Concerned about Gift Cards, Product Service Warranties

hhgregg to Provide Assurance to Circuit City Customers Concerned about Gift Cards, Product Service Warranties

Company to Assist in Establishing Factory Warranty Service on Circuit City Merchandise And Extend Circuit City Gift Card Acceptance Program

Indianapolis, Indiana January 26, 2009 - Indianapolis-based appliance and electronics leader hhgregg (NYSE:HGG), today announced two initiatives to provide assurance to consumers concerned about Circuit City gift cards and service warranties as Circuit City liquidates stores throughout the country. The company will assist in establishing factory authorized service on manufacturer-warranted items that customers originally purchased from Circuit City. hhgregg is also extending its acceptance of Circuit City gift cards through April 1, 2009.

Customers that have purchased manufacturer-warranted merchandise from Circuit City can now call or bring items to hhgregg for service. Customers wishing to arrange service can call hhgregg’s toll-free customer service center at (800) 284-7344 (or 800-28-GREGG) for an in-home appointment, or bring defective merchandise to any hhgregg store. Proof of purchase is required to enable hhgregg to facilitate the service process.

“At hhgregg, we want to assist those who may be impacted by other retailer’s store closures, and demonstrate our dedication to superior customer service” said Dennis May, President and Chief Operating Officer at hhgregg. “We believe that customers who have purchased appliances and electronics expect and deserve this level of service, so we are stepping up to assist them.”

Because of high demand, hhgregg is also extending its promotion to accept Circuit City gift cards until April 1, 2009. hhgregg will accept Circuit City gift cards that, upon verification of the gift card balance, can be applied toward any hhgregg purchase. The gift card value will be good toward up to 20 percent of the total hhgregg product purchase price and is not available for use on hhgregg.com.

“By accepting Circuit City gift cards, hhgregg is able to offer customers a wide selection of high-quality merchandise and services, the knowledge of our highly trained salespeople and the confidence that we will be available to provide superior customer service and support should they encounter any issues with their purchase,” added May.

Upon completion of the transaction, the Circuit City gift card will become the property of hhgregg. hhgregg and this promotion are not affiliated with, sponsored by, or endorsed by Circuit City Stores West Coast, INC. or Circuit City Stores, INC. For more information, please see the ad for this promotion on the hhgregg Web site: http://www.hhgregg.com/dynamic.asp?SID=n&did=1015.

CORPORATE OVERVIEW
hhgregg (NYSE: HGG) is a specialty retailer of consumer electronics, home appliances, mattresses and related services operating under the names hhgregg® and Fine Lines®. hhgregg currently operates 108 stores in Alabama, Florida, Georgia, Indiana, Kentucky, North Carolina, Ohio, South Carolina and Tennessee.

Monday, January 12, 2009

hhgregg, Inc. Announces Conference Call to Discuss Third Quarter Operating Results and Participation in the ICR XChange Consumer Conference

INDIANAPOLIS, Jan 12, 2009 (BUSINESS WIRE) --

hhgregg, Inc.(NYSE:HGG) today announced that it will be conducting a conference call to discuss its operating results for its third fiscal quarter ended December 31, 2008 on Thursday, February 5, 2009 at 9:00 a.m. Eastern Time.

Interested investors and other parties may listen to a simultaneous webcast of the conference call by logging onto the Company's investor relations page at www.hhgregg.com. The call can also be accessed over the phone by dialing (877)718-5098. Callers should reference the hhgregg third quarter earnings call. A replay of the earnings call will be available on the Company's website through March 5, 2009.

hhgregg will also be making a presentation at the ICR XChange on January 14, 2009 starting at approximately 10:05 a.m. PST. The presentation will be webcast and can be accessed via the investor relations page of hhgregg's website at http://ir.hhgregg.com/events.cfm. For those unable to participate, an archived broadcast will be available shortly following the presentation.

About hhgregg
hhgregg is a specialty retailer of consumer electronics, home appliances, mattresses and related services operating under the names hhgregg(R) and Fine Lines(R). hhgregg currently operates 108 stores in Alabama, Florida, Georgia, Indiana, Kentucky, North Carolina, Ohio, South Carolina and Tennessee.

Additional Information
All questions and inquiries for further information should be directed to Andy Giesler, Director of Investor Relations of hhgregg, Inc. He can be reached at (317) 848-8710 or investorrelations@hhgregg.com.

SOURCE: hhgregg, Inc.

View more press releases at ir.hhgregg.com

Tuesday, January 6, 2009

hhgregg Employees to Receive CyberScholar.com Product Knowledge and Service Training

LOS ANGELES, Jan. 6 /PRNewswire/ -- Leading retail marketing agency Creative Channel Services, LLC (CCS) and hhgregg, one of the nation's leading retailers of home appliances and consumer electronics, are pleased to announce a partnership to provide online product knowledge training via CCS' CyberScholar(R) Retail Solutions to nearly 1,700 hhgregg electronics department associates in the retailer's over 100 stores in Alabama, Florida, Georgia, Indiana, Kentucky, North Carolina, Ohio, South Carolina and Tennessee. Accessed by associates both in-store and at home, the CyberScholar.com @ hhgregg program delivers up-to-date information on a broad range of consumer electronics products through interactive e-learning modules that allow associates to evaluate their product knowledge and improve their customer service and selling skills.

"hhgregg offers one of the largest selections of appliances and electronics in the industry. We understand how vital it is for our associates to be able to communicate and adapt to the product innovation that exists in a rapidly changing market, so they can provide the highest quality service to every customer," said Matthew Straub, National Training Manager at hhgregg. "We take pride in the fact we spend so much time and resources on training in order to have the best-educated associates in the business. In a classroom environment, we are always short on time, and are not always able to focus on key soft skills training. The CyberScholar @ hhgregg program allows our associates to learn at their own pace and to focus on service as well as product knowledge to better assess each customer's needs and to recommend the right products."

CyberScholar.com is the #1 free online resource for consumer electronics, computer and appliance sales training, delivering cutting-edge product information, tips on customer service and selling techniques, and a robust engagement program that motivates associates to learn while earning certifications, entries to win prizes and other incentives. hhgregg will require associates to complete certain CyberScholar training as part of their employment, and the retailer encourages electronics and appliance manufacturers to make their training available through the program.

"E-learning is a vital component of the growing "blended learning" trend in retail, reinforcing and replacing traditional methods," said Andy Restivo, president & CEO of CCS. "The CyberScholar @ hhgregg program features sales and product training that offers realistic workplace information and scenarios that hhgregg associates can understand and use on the job. We fully support hhgregg's ongoing employee development efforts and are excited about this chance to help this top retailer continue to create a superior in-store experience for their customers."
About hhgregg (http://www.hhgregg.com/)

hhgregg is a specialty retailer of consumer electronics, home appliances, mattresses and related services operating under the names hhgregg(R) and Fine Lines(R). hhgregg currently operates 109 stores in Alabama, Florida, Georgia, Indiana, Kentucky, North Carolina, Ohio, South Carolina and Tennessee.

About CyberScholar(R) Retail Solutions
Utilizing the established platform of CCS' CyberScholar(R).com, the #1 online training resource for technology salespeople, CyberScholar Retail Solutions empower major retailers to deliver electronics product knowledge from numerous manufacturers to their salespeople in one consolidated, consistent format. With interactive modules, performance evaluations and real-time reporting, CyberScholar Retail Solutions can be integrated with traditional retail associate training or e-learning programs efficiently and at low cost.

About Creative Channel Services, LLC
Creative Channel Services (CCS) is a leading retail marketing agency that improves sales and profitability for manufacturers and retailers by helping them enhance their customers' experience at the point of sale where most buying decisions are made. CCS' In-store Influencer Marketing solutions focus on educating, empowering and motivating retail personnel to connect a brand's promise with consumers' needs in the critical moments leading to a purchase decision. CCS' core competencies include field sales & marketing, learning development, interactive services and promotional marketing to build brand advocacy. Established in 1995 and headquartered in Los Angeles, CCS is a part of Omnicom Group Inc. (www.omnicomgroup.com), a leading global advertising, marketing and corporate communications company. Omnicom's branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive, direct and promotional marketing, public relations and other specialty communications services to over 5,000 clients in more than 100 countries.

For more information, contact: Mark Boeder, Director of Marketing Creative Channel Services 310-665-9900, ext. 345 mboeder@creativechannel.com

Available Topic Expert(s): For information on the listed expert(s), click appropriate link.
Andy Restivo

http://profnet.prnewswire.com/Subscriber/ExpertProfile.aspx?ei=33705Creative Channel Services, LLC

CONTACT: Mark Boeder, Director of Marketing of Creative Channel Services,+1-310-665-9900, ext. 345, mboeder@creativechannel.com

Web site: http://www.hhgregg.com/ http://www.omnicomgroup.com/

View more press releases at ir.hhgregg.com